Hero create award winning services that compete with the best in the world through constant innovation and the development of smart intuitive features. Our founders have significant experience with the development and delivery of VoIP services both in the UK and internationally. Our range of VoIP solutions include Hosted Cloud PBX, our Mobile PBX Apps, SIP Trunking, Microsoft Teams Integration, Pre-configured Handsets, Faxmail, Conferencing and Call Centre solutions. We can offer International phone numbers from over 50 countries worldwide and over 100 interconnects globally to achieve the best rates and quality of service.
Designed to help you grow your business and increase efficiency our wholesale and carrier services are extremely competitive and rich in features. Aside from simple SIP trunking and number provisioning services we can offer a full white label or co-branded service and can either handle credit card payments direct with the customer or integrate a wholesaler's own merchant services into your portal. We can also white label our Mobile Apps for customers.
At Hero we realise that all wholesale customers are different which is why we have flexibility in how wholesalers connect to and use our service. We offer traditional SIP peering, registered SIP trunks, hosted SIP or IAX2 lines and Microsoft Teams clients. Wholesale customers can use any of our cloud features alongside their own existing features such as call recording, fax to email, network call forwarding etc. We also support secure SIP and RTP (TLS) to encrypt traffic.
Hero can offer white labelling across all of our products and services which means that a wholesale customer can have their own branding and logos applied to the Hero service. This includes "skinning" our web portals, Apps and our Cloud PBX services. We can also offer Billing and Credit Card Payment Services under another brand. Additionally, a wholesaler could choose just to white label a subset of our service such as our Apps, Call Recordings or Faxmail.
We are able to work with wholesale customers to develop bespoke, customised solutions with better integration and branded applications and services. We offer a powerful JSON based API which allows you to interface directly with our voice, billing and provisioning platforms and we have secure real-time billing feeds for Call Detail Records (CDR) processing. At Hero we have a flexible "can do" attitude with our wholesalers.
At Hero we have a flexible "can do" attitude with our wholsale partners. Which is why we will always listen to our wholesale customers and work with them to develop products and solutions that they need for their own clients. Our focus is continued software development rather than behaving like a traditional 'Telco' and dictating to customers what they can do. Our passion for VoIP is reflected in our services.
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